Data Files

 

Each Knowbase data file is a single self-contained file, ending with the extension type .KNO. By default, these files are placed in a folder called either "Knowbase" or "Personal Knowbase" under your "My Documents" folder. If you keep all data files in the default folder, you can back up this entire folder by copying it to your backup disk or device.

 

 

It is possible to put a Knowbase file anywhere on your hard drive, however. If you have saved data files into other folders, you can find them all using the Search command from Windows Start menu and searching for "*.kno". Simply back up the found files.

 

 

Custom Import Formats

 

If you use the custom import format feature, you also want to back up the custom import formats. These files all end with the extension type .KNF.

 

 

 

Restoring Files

 

To restore the backup files, copy them back into the same folder. That is, if you used the default folder, then you could copy them back into the "Knowbase" or "Personal Knowbase" subfolder under your "My Documents" folder.

 

 

Article Attachments

 

If you use file attachments, you need to backup these external files separately from your Knowbase (KNO) files. To ensure that all file attachments are backed up, keep a backup of all data files for all of your Windows applications.

 

When restoring attached files, note that Personal Knowbase expects to find these files in the originally specified folders. If the folder structure has changed, you may need to adjust your attachment path names to allow for that.

 

 

 

Related Procedures:

Repairing a Damaged Data File

Moving Personal Knowbase to a New Computer